Serve your community. Build your career.
Explore open roles, learn how to apply, and review our Merit System Ordinance and hiring policies.
Open Positions
Dispatcher
Public Safety / Dispatch • Full-time • Santa Rosa, NM
Receives and processes emergency and non-emergency calls, dispatching appropriate units and maintaining accurate records to ensure community safety and support first responders.
How to Apply
Application Steps
- Download & complete the City employment application
- Attach your resume and any required licenses/certifications listed on the job bulletin.
- Submit your packet by email or in person at City Hall before the posted deadline.
Where to Submit
Email: hr@santarosanm.gov
City Hall: 244 S. 4th St., Santa Rosa, NM 88435
Office Hours: Mon–Fri, 8:00 AM – 5:00 PM (excluding holidays)
Benefits Snapshot
Time Off & Holidays
Annual leave accrual by years of service; paid holidays aligned with State of New Mexico; sick leave per policy.
Retirement & Insurance
Participation in PERA (Public Employees Retirement Association) and access to medical, dental, life, and AD&D plans.
Schedules & Pay
Standard pay periods every two weeks; overtime/compensatory time for eligible non-exempt roles; on-call/holiday rules per policy.
Merit System Ordinance (Ordinance 444)
About the Ordinance
The Merit System Ordinance sets consistent policies for recruitment, selection, employment status, discipline, grievances, compensation, leave, and workplace standards for City employees.
Download: Ordinance 444
Key Highlights
- Equal Employment Opportunity and anti-discrimination / anti-harassment standards.
- Definitions for classified vs. unclassified, probationary, temporary, exempt/non-exempt employees.
- Progressive discipline and formal grievance procedures.
- Compensation, overtime rules, payroll cycles, and timekeeping expectations.
- Leave categories: annual, sick, FMLA, bereavement, military, jury duty, and more.
Frequently Asked Questions
Applicants must meet the minimum qualifications listed on each job bulletin and submit a complete application packet by the deadline.
Qualified applicants may be referred to the hiring department for interviews. Selected candidates may undergo reference checks and, when required, pre-employment screening.
If applicable per policy, attach documentation (e.g., DD-214) with your application.
Equal Opportunity Employer
The City of Santa Rosa provides equal employment opportunity to all applicants and employees. No person will be discriminated against based on race, color, religion, national origin, ancestry, sex, age, disability, serious medical condition, sexual orientation, or veteran status in any employment decision.
Contact Human Resources
Email: hr@santarosanm.gov
Phone: (575) 472-3404
Address: 244 S. 4th St., Santa Rosa, NM 88435