City of Santa Rosa Utilities Department
Welcome to the City of Santa Rosa Utilities Department!
We are proud to provide safe, clean, and reliable Water, Sewer, and Solid Waste services for our residents and businesses. Whether you need to start or stop service, pay your bill online, or learn more about your water quality, we are here to help!
Utility Services
The Utilities Department manages water distribution, wastewater collection, and solid waste services across the City of Santa Rosa. We take pride in protecting public health, conserving resources, and delivering excellent service to our community.
Online Bill Pay
Skip the trip — pay your utility bill online easily and securely:
👉 Pay Your Utility Bill Online
Forms and Applications
Need to start or stop your utility service? Download and complete the appropriate form below:
📄 Deposit Card – Start New Service (PDF)
Use this form to apply for water, sewer, and solid waste services at a new property.📄 Disconnect Card – Request to Stop Service (PDF)
Complete this form if you are moving out or need to disconnect existing services.
Submit completed forms in person at City Hall, or email them to:
📧 docs@santarosanm.gov
📞 For questions, call us at (575) 472-3404.